Privacy Policy

1. Data Controller

David Mai – MaiMentalHealth – Psychological Counselling
Alkuinstraße 23, 54292 Trier
(+49) 177 1564 718
davidmai@mai-mentalhealth.com

2. What data is processed?

I process the personal data you provide in the context of counselling. This includes in particular:

• Name and contact details,
• Appointment and communication information,
• Billing and payment data,
• Counselling content and personal notes from sessions.

3. Purpose of processing

Your personal data is used exclusively to conduct and organise counselling, coordinate appointments, and process billing.

4. Legal basis

• Art. 6(1)(b) GDPR (performance of the counselling contract),
• Art. 6(1)(c) GDPR (legal retention obligations).

5. Storage and deletion

Counselling records (notes, content, documentation) are stored for 6 years after the end of the collaboration and subsequently deleted.

Tax-relevant data (invoices, payment information) are retained for 10 years in accordance with legal requirements.

6. Disclosure to third parties

No disclosure of your personal data to third parties takes place, unless legally required (e.g. bank/tax advisor) or you expressly consent. For video counselling, I use Microsoft Teams; processing is carried out in accordance with the GDPR.

7. Your rights

You have the right to:

• Information about your stored data,
• Correction of inaccurate data,
• Deletion or restriction of processing,
• Data portability,
• Complaint to a data protection authority.

8. Confidentiality & Security

All data is processed confidentially, password-protected, and with technical security measures in place.